Enterprise Mobility Administration: Some Clever Solutions

Making a decision on implementing mobile-enabling solutions and bringing about the required changes in order to create conducive environment is only the beginning of enterprise mobility. What is important is to set up a good, efficient and reliable mobility administration system in place. This will ensure continued control over mobile-enabling activities and the associated areas. Here are a few solutions that stand out as imperative for optimal performance of any mobile-enabling solution.

Mobile Virtual Private Network (m-VPN)

A mobile VPN created apart from enterprise and other VPNs, can pave the way for reliable and secure connectivity tackling network uncertainties. These VPNs also address device visibility to control and provide access to critical systems. Separate mobile VPNs can be created for end-users, managers and customers for simpler monitoring and management of mobile devices in the wild.

Controlled Usage

Mobile devices that access enterprise backend systems can be controlled by enforcing network wide device and user specific policies. This system allows remote devices to be controlled and improves security by protecting users from inadvertently taking actions that can render harm to their devices, software, data and even backend systems. Enterprises can restrict corporate devices from being used for personal purposes by restricting access to applications, browsers, games etc. and even specific websites. Further, allowing data synchronization only in known and corporate networks can help in reducing bandwidth in expensive networks and data integrity in unsecured networks. With this kind of secure system, every possible action of a mobile device can be defined and controlled for micro management and total control over deployed devices.

Standards Compliance

Secure over-the-air (OTA) access for mobile devices requires enterprises to be compliant with applicable corporate and regulatory standards and procedures. This in turn calls for additional security measures to protect network, devices, application and data throughout the enterprise (including systems not directly related to enterprise mobility). However, enterprise mobile management (EMM) and mobile device management (MDM) frameworks and solutions ensure secure, flexible and optimized mobile infrastructure including complete compliance with changing corporate and regulatory policies.

Update Management

Mobile enterprises function on the cutting edge of technology for enhancing value to their business against market competition. This calls for quick deployment of patches against known and discovered exploits lest security or functioning of the enterprise gets jeopardized. With varied mobile devices on different networks and diverse platforms, a central cloud-supported update management system can ease enterprise mobility management and bring in significant cost savings by automating push updates.

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Enterprise Mobility – Possible Setbacks

As is the case with any change agent, mobile-enabling arena is not devoid of setbacks and obstacles. Some of the common setbacks that an enterprise may encounter in their pursuit of mobility are:

User Acceptance

Enterprise mobility depends a lot on user preferences. A workforce not used to smart mobile devices will have a higher learning curve (requiring significant orientation, demos and training sessions) and may hamper enterprise productivity (especially for time-sensitive industries). Unlike, traditional software services, mobile applications can be updated or changed completely including interface, workflow etc. in no time by harnessing the power of APIs and features, in current and updated mobile operating systems. This move has the potential to upset the workflow of end-users, who are already grappling with the functioning of the new mobile enterprise. In case of BYOD deployment, even technologically sound users may show reluctance to use their personal devices for enterprise computing, or carry multiple devices to keep personal and enterprise data separate.

Data Connectivity

Enterprise mobility depends on perpetual connectivity. There is no real-time data or instant analysis without uninterrupted connection to the backend infrastructure. Although cloud services can reduce the connectivity impact by offering quick access and storage for offline interaction, it is only a stop-gap solution. Corruption of data due to failure of connection midway and its recovery while simultaneously keeping the mobile enterprise functioning are areas of critical concern. Further, there are issues in serving across the globe with different cellular and wireless options, and confidentiality of encrypted data over unsecured and free WiFi hotspots.

Device Visibility

Enterprise mobility may pose visibility issues. It is not possible to keep track of all deployed devices across multiple networks and platforms due to network problems and software hang ups. Planned updates may fail due to low battery or zero connectivity. Similarly secure deletion of sensitive data may prove futile, if the lost device is never connected to the Internet. Device IDs can get cloned in unsecured networks allowing backend systems to give access to rogue devices, slowing down the entire mobile infrastructure, and forfeiting the benefits of on the go computing.

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Enterprise Mobility – Transition Plan

Enterprise mobility is here to stay and the sooner enterprises realize this and plan on making the transition, the easier it will be for them to adapt to the fast approaching changes in the way world works. Enterprise Mobility is the future of business, and all the associated activities so to say.

While there are challenges in terms of technology, planning, strategizing and solutions deployment, sooner or later these challenges need to be faced. It is becoming imperative to mobile-enable in order to survive and grow in this highly competitive business environment. The inherent cost factor can be set off in phased mobile-enabling measures, where in a number of cost cutting measures can be brought about and productivity and performance can be enhanced. The benefits to the bottom-line are enormous and the cost of mobile-enabling is just a fraction of it. The question is not “if an enterprise should adapt mobility”, because it sure needs to, the actual question moves further to “how to mobile-enable and which company to partner with for mobile-enabling solutions”.

While collaborative applications such as e-mail were the largest deployed mobile applications in the last decade, a recent IDC survey suggests that 70% of organizations are currently deploying at least one other mobile application, with more than 30% of these companies are deploying multiple mobile applications. In the next two years, most organizations are expected to extend their mobile applications to areas such as CRM, ERP, SCM and a host of other functions.

Partnering with sophisticated solutions providers such as Karya Technologies, who have proven solutions in this arena, will benefit organizations planning on mobility in a multitude of ways. Whether it is the custom-built mobile applications development, pre-built mobile application deployment, customization of pre-built mobile applications or an end to end solution in terms of consultation, planning, strategizing and implementing the mobile-enabling endeavors, Karya Technologies is ready to accompany your organization in ensuring that your enterprise traces superior growth trajectory in the years to come.

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Striking Features of Enterprise Mobility Solutions

An efficient mobile-enabling solution needs to address several factors amicably in order to deliver the desired results. The most important areas that need to be addressed harmoniously in the quest for superior mobile-enabling solutions are:

Heterogeneous Infrastructure

Although most enterprises feel developing, deploying and supporting a single mobile platform would be easy, efficient and cost effective for mobile-enabling their enterprise, the truth is radically different. Since true enterprise mobility is not restricted to the enterprise and its workforce, consideration for other mobile platforms is critical for the success of a mobile-enabled enterprise. The support for heterogeneous mobile infrastructure with various devices and iterations of mobile operating systems such as Symbian, Palm, BlackBerry, iOS, Android, Windows Mobile and other Linux variants is the need of the hour.

organizational capabilities

*DLP: Data Loss Prevention

Bring Your Own Device (BYOD)

BYOD in enterprise mobility is more of a reality than a concept. With executives and end-users preferring to carry a single, unified and simplified gadget for work and communication, access to enterprise functionalities on their smart devices makes business sense. It is cost-effective, reduces training and instantly improves productivity due to device and its operating system familiarity. Enterprises have observed a remarkable shift from desktops to laptops or netbooks, and now it is time to transition to handheld mobile devices such as smartphones and tablets.

Extensible Architecture

Enterprises need a mobile platform that can adapt to their existing backend IT infrastructure, a variety of mobile application development scenarios and different mobile devices and mobile operating systems. Enterprises are also keen on open systems for rapid development, deployment and delivery of mobile solutions and services. This kind of open and extensible architecture helps enterprises to go mobile without affecting their existing enterprise infrastructure and try out new mobile, web and cloud services in the extended enterprise.

Cloud Connection

Enterprise solutions work flawlessly within the enterprise even with simultaneous access, control and updates. However, when enterprise functionalities leave the premises, connectivity and storage takes importance. Most mobile devices work with limited resources be it processing, memory or disk space. On top of it 24/7 internet connectivity, regardless of the location, is still not a reality in any country. In such a situation, cloud services rescue enterprise mobile deployments and enables mobile devices to function offline with the latest data. Later when there is connectivity, enterprise databases can be synchronized safely and securely.

Enterprise Mobile Management (EMM)

Enterprise mobility on heterogeneous devices, and its software ecosystem, requires a unified management system. It is impossible to individually manage each mobile platform, especially when the end-user’s device, software system and location is unknown or changes frequently. Mobile Device Management (MDM) can help enterprises to centralize operations of multiple smart devices effortlessly, transparently and seamlessly.

EMM-Adoption
EMM-Strategies

Simplified System

Enterprises go mobile to add strategic value to their business. However, any complexities in the mobile platform is an obstacle in deriving value from it and even affects the existing infrastructure, especially during integration with backend systems and third-party or custom solutions. Therefore, the robustness of the enterprise mobile platform in terms of security, usability and productivity is critical. Such a system reduces technological complexities, integrates holistically and simplifies enterprise mobility for smooth deployment and effortless management.

mobility mutitasking

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