Ignoring enterprise mobility ‘now’ can cost dearly for MSPs

Mobile device sales have seen a rapid growth in the last decade. Smartphones and other handheld devices that seemed like a new phenomenon are wide spread and have acquired a larger than life image, leaving even the mobile service providers and mobile device manufacturers flabbergasted. The growth rate is such that several MSP enterprises in the industry are unable to keep pace with the rising demands. The one, who is the fittest, survives; bottom line is that the mobile service providers are forced to adapt the rapidly changing new age technology to provide better service or perish. There are two fold requirements in this direction. One from the consumers (B2C) end and the other from the enterprise clients (B2B).

Consumers are increasingly relying on mobile devices that have penetrated all walks of life. What more, technological advancements in cloud services and enhanced speeds of wireless network have opened up a whole new market; in order to capture this market, MSPs need to address and embrace new business initiatives in the area of deployment or facilitation of enterprise mobility solutions.

Mobility for Mobile Service Provider

MSPs enterprise clients on the other hand face similar need for a comprehensive enterprise mobility solution. This is the demand of the hour by enterprises worldwide. Enterprise clients, of all sizes, want to employ mobility solutions for increased business, improved customer service and improved employee communication, offer employees innovative applications and services that redefine workforce response times and productivity, address operational efficiency with optimal use of enterprise mobility solutions. They want to utilize mobility solutions to gain visibility into enterprise communication using mobile management tools and secure systems.

This two fold opportunity can be leveraged by MSPs efficiently. MSPs can offer enterprise mobility solutions to their enterprise clients packaged or bundled with the mobile services. The consumers can also benefit with mobility solutions that come bundled with their mobile services.

The cost of deployment is spread out which gives an edge to MSPs. There is mounting pressure on MSPs to improve services to entice new subscribers and retain existing subscribers. State of the art service delivery, such as mobility, can help capture new revenues in this rapidly growing wireless market. MSPs stand to gain enormously by deploying enterprise mobility solutions proactively in order to stay ahead of the market and to maintain growth and profitability.

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How Mobility can Foster Innovation

While enterprise mobility is one buzzword of this decade, innovation management is another. What if the two are combined? Mobility can foster growth in innovation and support innovation in multiple ways.

Traditionally innovations have been considered as accidental discoveries. But the modern companies refuse to believe so and are putting in place innovations team comprising of innovation manager and staff. Fresh ideas, fresh ways of doing things and fresh perspectives benefit enterprises enormously, some can even be a turning point for an enterprise.

Encouraging innovation is one of many ways to welcome change and mobility can bring about speed and precision to innovation.

Quick access to data

By mobile-enabling enterprise functionalities, important data can be accessed easily from anywhere, anytime. Innovative ideas are like electric sparks that can create a blast only if the fuel is available at the exact moment. Quick information gathering, keeping data handy and a detailed knowledge of the possible gaps in implementation, helps innovations officers to quickly access supporting data, connect the dots and discover new areas, new consumers, new channels and new methods. This process is reliably supported by enterprise mobility.

Information management and feasibility analysis

Managing and handling innovation needs discipline and commitment. While ideas can emerge from anywhere, excellent ideas can get ignored as well. It is important to manage new ideas, deeply analyze the pros and cons, analyze supporting data, brainstorm and come to a conclusion on the appropriateness of implementing an innovative idea. Mobility allows the staff to document such ideas on the go, brainstorm effectively, and document their thoughts as and when they occur. This quick and efficient collaboration not only saves time and resources, it also fosters creativity and interest which in turn foster innovation.

Idea translation into profits

With great ideas comes great responsibility to translate it ‘effectively’ into profits! Appropriate implementation is the key. When to implement, where and how? are some of the questions that need thorough analysis. Is an idea too early for the market, does it need phased implementation, does it need tweaking, what if it backfires, what are the challenges? Mobility allows the staff to access and document information quickly. Real-time effect of the idea can be observed. Simulations can be carried out and various analysis reports can be accessed at the tip of your fingers; quick projections can be carried out. All these help one understand the impact of a new idea implementation and allow the CIO to decide if the idea is worth pursuing. Any losses can be contained with efficient use of mobility by the staff.

While a great innovation is necessary, it is of no use if it cannot be translated into profits with better data management, speed to market, feasible and superior implementation, post implementation analysis and efficient follow through. Mobility allows an enterprise to achieve just that and is very apt in today’s business ecosystem.

For more information on how Karya can implement enterprise mobility to help foster innovation, contact us at www.karyatech.com

Mobility Markets – Select Verticals and Functions

Various industry verticals have embraced enterprise mobility and many other are continuing their pursuit of mobility with planned deployments in a phased manner. Some common examples of enterprise mobility in vertical markets:

Information Technology

Smartphones help network and systems administrators to monitor the infrastructure that supports the organization’s 24/7 websites and services. The database administrators can monitor system and service performance in real-time.


If plant personnel have mobile access to the inventory database, they can immediately determine whether or not a broken component is available, and place an order for immediate purchase if it is not available. This prevents lag time and ensures smooth flow of processes. Further, RFID tags on the spare parts allow them to not only verify availability but also to determine the exact location of the component or spare part.

Supply Chain

Even complicated interactions in supply chain and logistics such as ordering parts, approving discounts, negotiating contracts, obtaining status reports and more can be mobile-enabled. Multiple interactions by different departments across all partners in the chain can be integrated with simplified workflow processes on smart mobile devices.


Mobile point-of-sale (m-POS) applications allow sales personnel to provide superior customer service. Using mobile applications, they can look into the inventory for stocks, show images of different varieties of products and even handle order placements – all using handheld devices.

Human Resource

Employees can fill out and submit time sheets, expense reimbursement requests and vacation requests from their mobile devices, and managers can provide approvals using these wireless devices.


Savvy marketers can engage in permission marketing, personalized marketing and mass customization of retail offerings especially in high value purchases and brand enhancing services.


Real-time information from ERP and CRM, supply chain and inventory systems on mobile devices allow for quick sales, customer delight and higher margins.

Customer Support

Trouble tickets and service orders can be automated and quickly responded to with the use of mobile devices. Support personnel can be enabled with updated information so they can offer services that are in the best interest of the customers. On the spot service provisioning will reduce overheads and improve customer trust.


Other verticals and functions that can benefit from enterprise mobility include Automotive, Banking, Education, Energy, Oil and Gas, Fast Moving Consumer Goods (FMCG), Finance, Food and Beverage, Government, Healthcare, Insurance, Media, Real Estate, Telecommunications and Transportation. Karya provides the mobility solutions for all the above vericals and functions.

If you have any questions about the post, please contact us by sending a mail to info@karyatech.com

Embracing Enterprise Mobility

Enterprise mobility is a strategic tool that accrues business values across functions. Although enterprises like to function on the go, there are a variety of complexities involved in the mobile ecosystem and this perceived complex nature of mobile platforms, technologies and deployment options may deter enterprises from full scale adaption of mobile-enabling services.

Some of the factors that may act as deterrents are:

  • Multiple backend systems, legacy solutions and new generation of services
  • A growing number of disparate mobile platforms – Symbian, Palm, BlackBerry, iOS, Android, Windows Mobile
  • Myriad devices and system software iterations that create a dilemma that can stump even veterans in technology selection and management
  • Diverse cellular standards to deal with – GSM, CDMA, WiFi, WiMax, 4G and other promising technologies

However, what enterprises have come to realize is that all this diversity is here to stay. In order to trace the continued growth trajectory, enterprises need to adapt and allow mobility.

The following was the forecast by IDC back in 2007 that projected the mobile professionals at about quarter of a billion by 2011.


Although enterprises cannot change the current mobile world complexity, they can simplify it for their enterprise by building a robust enterprise mobile architecture that plays along with this kind of heterogeneity.

An enterprise mobile platform that can handle different backend systems, mobile devices and infrastructure is the need of the hour. Such a platform offers tools for rapid deployment of applications and services across mobile platforms and networks, synchronizes data transparently, and brings in web services (cloud access, storage and sync) for universal accessibility.

This is not a distant dream but a reality that delivers key enterprise management and security components surpassing the expectations of IT managers and mobile end-users. Karya offers ready to deploy and custom-built enterprise mobility solutions specific to industry verticals.


If you have any questions about the post, please contact us by sending a mail to info@karyatech.com

Enterprise On-The-Go

Gone are the days when things were tied to the desktop and mobility meant lugging around laptop for managing enterprise functions. Today’s enterprise works with mobile devices such as smartphones and tablets, and they are not restricted to just communication and collaboration but literally help in running the enterprise efficiently and effectively. In short, enterprise mobility has come of age and is mature enough to handle enterprise of any size, industry or country.

Over the next few weeks, this blog will address this subject. We analyze why enterprises need to focus on mobile platform, bring enterprise applications and services to smart devices and deploy strategic solutions specific to the enterprise.

It also gives insight into:

  • Past difficulties across technology
  • Supplier deployment and customer adoption
  • How the next generation of mobile enterprise platform is a game changer.

This blog will discuss how Karya’s proven solutions can help enterprises go to that next level in their mobile-enabling endeavors. Partnering with Karya for enterprise mobility sets your enterprise on the move.

The key to successfully mobile -enable an enterprise involves:

  • Consideration of current and planned IT infrastructure
  • Consideration of new functions and intelligence
  • Identification of critical areas that can make or break mobile deployment
  • Harnessing the power of mobile systems
  • Cloud computing
  • Securing the system for compliance and confidentiality

Karya offers end to end solutions in this direction for successfully mobile-enabling your enterprise.

Understanding Enterprise Mobility

Enterprise mobility is capturing, processing and managing enterprise data on the move. It involves collection of data, synchronization with the enterprise servers (including cloud storage systems), and instant analysis (which requires significant processing either on the server or on the mobile device) for delivery of rich and relevant information – all from the point of activity in real-time.

Enterprise mobility focuses on empowering the mobile workforce by providing them with relevant information, regardless of time or location, in order to take strategic decisions that can add value to the enterprise in today’s highly competitive global market.

The Need for Enterprise Mobility

Enterprise mobility is required for securely capturing and sharing of enterprise information outside the boundaries (firewall) of an enterprise. It helps enterprises to provide on-demand services and solutions via a wide variety of applications on different types of mobile devices such as smartphones and tablets.

Enterprise mobility can save costs, enhance responsiveness, improve effectiveness and boost overall productivity of the enterprise. It leverages the capabilities of smart devices and communication technology infrastructure to provide meaningful information for enterprise managers and customers, at the tip of their fingers.

If you have any questions about the post, please contact us by sending a mail to info@karyatech.com