Microsoft Dynamics CRM

We Implement and Integrate Microsoft Dynamics CRM

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Microsoft Dynamics CRM Services

CRM Implementation Function Rich, Easy to Use CRM
Microsoft Dynamics CRM is a powerful solution that enables organizations to have superior control over its Customer Service, Sales and Marketing. It is an integrated Customer Relationship Suite helping businesses in both large and mid-market to win and uphold profitable customer relationships. Its extremely flexible architecture allows users to create workflows that describe routine and repetitive tasks involving daily business operations thereby confirming right information gets to the right people at the right time. While MS Dynamics CRM offers unlimited capabilities, the question is, which of these are suited to your organizational needs?

CRM Implementation
KARYA Technologies Service Offerings for Microsoft Dynamics CRM

Advisory Services

  • Health check Assessments & Recommendations
    • Fit Gap Analysis
    • Configuration, Customizations, Localization, BI & Integration
    • Advanced Technology & Automation
    • Performance & Security
  • Architecture, Planning & Roadmap
    • Infrastructure Plan
    • Implementation/Upgrade Plan
    • Failover & Disaster Recovery

Solution Delivery

  • Implementation/Upgrade
    • Infrastructure Setup
    • Installation, Configuration
    • Data Migration
  • Development & Integration
  • Recovering Failing Projects
  • Quality Assurance
  • Training

24x7x365 Operations, Maintenance & Production Support

  • Entire CRM Ecosystem Support
  • Scope: Technical & Functional
  • Duration: Post Go-Live & Stable State
  • Types: Level 1, Level 2, Level 3
  • Environment Monitoring
  • Failure Recovery
  • Security/Access Support
  • CRM Functionality Support
  • Patches & Service Packs
  • Performance Tuning (Reactive)
KARYA Technologies Competencies in Microsoft Dynamics CRM
Subject Areas Category Sub-Category KARYA's Tool and Technology Competency
Product Versions CRM 2016, CRM 2015, CRM 2013, CRM 2009
Core Functionality Stack Sales, Marketing, Customer Service
Core Technology Stack Core Application Development Microsoft .NET
BI Reporting SSIS, SSRS, SSAS, Management Reporter, FRx, Crystal Reports, Jet Reports, BI 360
Integration Connector for Microsoft Dynamics, Scribe, Talend, SmartConnect.
Add-ons Technology Add-ons
Tools and technology assisted productivity enhancements that can be used across industry verticals
Automation, Collaboration and Integration Mobility, Portal Integrations, E-Mailers, DMS.
Horizontal Add-ons
Business Functionalities enhancements that can be used across industry verticals
Finance, Human Resource Payroll, Supply chain Management, Enterprise Asset Management.
Vertical Add-ons
Business Functionalities enhancements that are specific to each industry verticals
Engineering Services, Food and Beverage, Manufacturing, Professional Services, Retail, Third Party Logistics, Utilities.

Why KARYA Technologies for Microsoft Dynamics CRM?

  • Experienced Dynamics CRM Practice
  • Proficiency in both On-Premise and Online.
  • Fulfil requirements beyond CRM including Add-ons, Integration and Reporting
  • We help CRM integrate seamlessly with other Enterprise Systems (like ERP), Web Portals, Trading Partners (like EDI), Microsoft Office Suite
  • Global Engagement Model with 24x7x365 Production Support.

To learn more about KARYA’s Microsoft Dynamics CRM Services Contact Us