Sales Marketing Commerce Service Social

Oracle's Siebel Customer Relationship Management (CRM) is the world's most complete CRM Solution, that helps Organizations achieve maximum Growth and deliver great Customer Experiences across all Channels, Touchpoints and Devices. Siebel CRM delivers Transactional, Analytical and Engagement features to manage all Customer-facing operations. Siebel CRM plays an important role within the Oracle Customer Experience (CX) portfolio, delivering Customer Experience across Mobile, In-store and Field Service, leveraging a wide range of Oracle Foundation Tools.

Our Services for Oracle Siebal CRM

KARYA offers broad Functional and Technical Expertise in Siebel CRM enabling improved Coordination and Collaboration between Clients’ Marketing, Sales and Service groups. As a trusted Oracle Partner, KARYA also provides complementary solutions such as Data Conversions, Portal Integrations, Predictive Customer Models and 24*7 Operational Support for Siebel Applications. KARYA leverages its Expertise in Oracle Siebel CRM to deliver exceptional Customer Experiences.

Advisory & Consulting

We help our Clients protect their existing Investments, extend the value of their Applications and evolve to the next generation of their Oracle Siebal CRM Applications.

  • Health Check Assessments & Recommendations
  • Architecture, Planning & Roadmap
  • Transformative Technology Advisory
  • Standards & Best Practices
  • Process & Compliance Advisory

Solutions Delivery

KARYA provides our Clients with all necessary Delivery Services needed to Implement, Enhance, Integrate, Analyze and Maintain Siebel CRM Environments.

  • Application Administration
  • Functional Setup & Configurations
  • Data Migrations
  • Application Development
  • Integration & Automation
  • Business Intelligence
  • Performance Engineering
  • Post Go-Live Stabilization
  • Internal & External Audit Assistance
  • Training

Fully Managed Services

We deliver tailored and advanced support services for Oracle Siebel CRM Applications to help maximize Performance, reduce Risk and achieve high Availability for our Client’s Siebel Environments.

  • 24*7 Production Support
  • Environment Monitoring
  • Diagnostics & Failure Recovery
  • Security Support
  • Performance Tuning
  • Housekeeping & Optimizations
  • Raising / Resolving ORACLE Support pointingrightets.

Our Competencies in Oracle Siebal CRM

  • Account Management
  • Opportunity Management
  • Order Management
  • Microsoft Exchange Server
  • Partner and Channel Management
  • Siebel Partner Manager
  • Siebel Sales
  • Mobile and Handheld
  • Sales Analytics
  • Siebel Collaboration
  • Siebel Email Marketing
  • Oracle Marketing Analytics
  • Siebel Marketing Resource Management
  • Siebel Web Marketing
  • Siebel Events Management
  • Siebel Loyalty Management
  • Siebel Campaign/Dialogue Management
  • Siebel Dynamic Catalog
  • Siebel Product & Pricing Analytics
  • Siebel Dynamic Pricer
  • Siebel Product & Catalogue Management
  • Siebel Quote & Order Lifecycle Management
  • Siebel Contact Center
  • Siebel Service Analytics
  • Siebel Field Service
  • Siebel Help Desk
  • Siebel Mobile Solutions
  • Siebel Warranty Management
  • Social Customer Service
  • Social Marketing
  • Contact Social Profiles
Technical Competencies

(Administration, Development & Integration)

  • Database
  • Siebel Tools, Open UI, Task UI & EAI
  • Workflow & Web Services
  • eScript & AIA PIPs
  • Handheld, Wireless and Mobile
  • HTML5, CSS3, JavaScript and JQuery
  • .NET
  • JAVA
  • Open Source Technologies

Why KARYA Technologies for Oracle Siebel CRM?

Expertise

We have a strong Functional Expertise in Sales, Marketing, Service, Commerce and Social with respect to Siebel Applications.

Experience

With years of Industry Experience, we apply our deep Knowledge to our Clients’ Business Priorities, helping them achieve their Goals faster.

24*7 Production Support

Our round-the-clock Support Services ensures our Clients with highly Available, high Performing and always Supported Siebel Applications.