Case Studies

DR and BCP

Business Continuity, Backup and Disaster Recovery for E-commerce

Overview:

A leading e-commerce organization aimed to implement a robust business continuity and disaster recovery (DR) strategy to safeguard mission-critical data, improve recovery times, and ensure consistent service delivery. The organization leveraged cloud-native and third-party solutions to achieve a resilient IT ecosystem.

Challenges:

Ensuring Data Availability: The e-commerce organization faced challenges in maintaining the availability of customer and product data across hybrid cloud environments, while the precision manufacturing company focused on safeguarding critical production data.

Minimizing Downtime: Both industries required minimal downtime during operational disruptions to maintain business operations.

Data Protection: Ensuring that both organizations could maintain continuous access to critical data and applications during disaster events.

Cost-Effective Solutions: Managing storage and backup costs effectively without sacrificing performance or security.

Solutions Implemented:

  1. Azure Backup and Test Failover:
    • Protected customer data, transaction records, and product catalogues with Azure Backup.
    • Leveraged Azure Site Recovery (ASR) for regular test failovers to validate DR readiness.
    • Benefits:
    • Non-disruptive failover tests ensured rapid recovery during disasters.
    • Preserved data integrity and operational continuity.
  2. Veeam Backup and Restoration:
    • Implemented for reliable backup and restoration across hybrid environments, covering Azure Blob Storage, VMs, and SQL databases.
      • Benefits:
    • Fast recovery times and validated backup integrity.
    • Minimal downtime during restoration tests.
  3. AWS S3 Backup Solution
    • Utilized AWS S3 for scalable object storage to manage large volumes of transactional data, product inventories, and order fulfillment.
    • Benefits:
    • Cost-effective and scalable solution.
    • Seamless integration with existing cloud systems.

Results:

Business Continuity: Both organizations successfully implemented disaster recovery plans, ensuring no data loss and minimal downtime during simulated disaster events.

Improved Recovery Times: Regular failovers and DR drills reduced recovery times by 30-40%, meeting or exceeding SLAs for both e-commerce and manufacturing sectors.

Cost Optimization: Both companies optimized backup strategies with Azure and AWS solutions, reducing operational costs while ensuring high performance and disaster recovery readiness.

Compliance Assurance: Regular audits and monitoring ensured the organizations met industry regulations and adhered to recovery and data protection objectives.

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