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Salesforce Services

Salesforce pioneered the shift to cloud, social, mobile and connected devices. Enterprises are turning to Salesforce’s innovative cloud-based business solutions to reduce operating costs and gain IT agility to drive engagement and increase growth, retention and efficiency. Salesforce’s suite of cloud-based applications enable the world’s most forward-thinking brands to stay on the cutting edge of business innovation.

Salesforce Solutions

KARYA Technologies Service Offerings for

KARYA offers end-to-end Salesforce CRM Services. We have strong experience in Customizations & Implementations on both Classic Visual Force and Lightning Frameworks. We apply proven methodologies & tools to simplify and accelerate complex, global Salesforce Implementations. We further assist you with 24x7 Production Support Services that ensures your Salesforce Platform is highly available and performing always.

In addition to supporting core application, we also support other products built on the Salesforce Platform such as Rootstock, Kenandy, Glovia, Ascent, PLEX, FinancialForce, Brightpearl, Acumatica.

Advisory Services

  • Assessments & Recommendations
  • Methodologies, Standards & Best Practices
  • Process Advisory

Solution Delivery

  • Implementations/Migration
  • Application Development & Integrations
    • Classic & Lightning
  • Full scope support for 3rd party products built on platform
  • Salesforce Industry Accelerators
  • Quality Assurance

24x7x365 Operations, Maintenance & Production Support

  • Salesforce Cloud Application Support
  • Environment Monitoring & Failure Recovery
  • Security Support

Salesforce CRM Functional Modules Functional Competencies Technical Competencies
Sales Cloud Contact Management, Opportunity Management, Lead Management, Sales Forecasting, Sales Collaboration, Email Integration, Workflow & Approvals, Territory Management, Files Sync & Share, Inside Sales Console, Sales Performance Management, Partner Management Marketing Automation, Mobile Salesforce® Engage, Reports and Dashboards

Salesforce Application Development & Integration Framework including Apex,


Custom Objects,


Classic Visualforce & Lightning Frameworks,







Marketing Cloud Email Marketing, Mobile Messaging, Marketing Automation, Campaign Management, Journey Builder, Predictive Intelligence, Social Listening and Analysis, Media Campaign Management & Optimization, Community Engagement & Social Care, Lead Tracking, Data & Analytics
Service Cloud Social Customer Service, Live Agent, Field Service Lightning, Console for Service, Knowledge, Mobile, Communities
Commerce Cloud Distributed Commerce, Multisite Management and Localisation, Predictive Recommendations, Order Management, Marketing & Merchandising, Mobile Point of Sale, Store Operations
3rd Party Applications built on Platform Rootstock, Kenandy, Glovia, Ascent, PLEX, FinancialForce, Brightpearl, Acumatica.